This app is designed for esthetician students at Skyline College. For program-related questions, please contact your instructor or the Esthetics Program office.
This app is designed for esthetician students enrolled in Skyline College's esthetics program. It is an educational tool to help students practice skin analysis and treatment planning skills.
Q: Do I need an account to use the app?
Yes, you need to create an account using your email address. This allows you to save your client analysis data and access it across devices.
Q: Why does the app need camera access?
Camera access is required to capture client photos for skin analysis documentation. You can also select existing photos from your photo library if you prefer.
Q: Is my client data private?
Yes, your data is securely stored and protected. However, please note that data may be accessed by Skyline College instructors for educational assessment and program audit purposes. See our Privacy Policy for more details.
Q: Can I export my client reports?
Yes! You can generate PDF reports for each client analysis and email them directly from the app. The reports include all assessment details and treatment recommendations.
Q: Does the app use AI to analyze photos?
No. This app does not use AI for photo analysis. It is designed to help YOU develop your professional assessment skills through hands-on practice and guided evaluation. The app provides structured guidance, but you make all the assessments.
Q: Can I delete my data?
Yes, you can delete individual client records or your entire account at any time through the app settings. Note that some data may be retained for educational audit purposes as required by institutional policies. For detailed instructions on how to delete your account, visit our Account Deletion page.
Q: What if I forgot my password?
On the login screen, tap "Forgot Password" and follow the instructions to reset your password via email.
🔧 Troubleshooting
Common Issues and Solutions
Problem: Camera not working
Solution:
Go to iPhone Settings → Privacy & Security → Camera
Find "Skin Follicles Specialist" and ensure it's enabled
Restart the app
Problem: Can't access photo library
Solution:
Go to iPhone Settings → Privacy & Security → Photos
Find "Skin Follicles Specialist" and select "Full Access" or "All Photos"
Restart the app
Problem: App crashes on startup
Solution:
Close the app completely (swipe up from app switcher)
Restart your iPhone
Open the app again
If problem persists, try uninstalling and reinstalling the app
Contact support if the issue continues
Problem: Can't log in / Forgot password
Solution:
On the login screen, tap "Forgot Password"
Enter your email address
Check your email for a password reset link
Follow the link to create a new password
If you don't receive the email, check your spam folder
Problem: PDF reports not generating
Solution:
Ensure you have completed all required fields in the analysis
Check your internet connection
Try closing and reopening the app
If the problem persists, contact support with details about the error
Problem: Email reports not sending
Solution:
Check that you entered a valid email address
Verify your internet connection
Check if the email landed in the recipient's spam folder
Try exporting the PDF and sharing it via another method
📋 System Requirements
Minimum Requirements
iOS Version: iOS 12.0 or later
Compatible Devices: iPhone 6s and newer, iPad Air 2 and newer
Storage: At least 200 MB of free space
Internet: Required for account creation, data sync, and email features
Camera: Required for photo capture (optional if using existing photos)
Permissions: Camera, Photo Library access
Recommended
iOS Version: iOS 15.0 or later
Devices: iPhone 8 and newer, iPad (6th generation) and newer
Storage: 500 MB of free space for photos and data
Internet: Wi-Fi or cellular data for best performance
🎓 Using the App
Key Features
Create and manage client profiles with photos
Perform guided skin type analysis (normal, dry, oily, combination)