🗑️ Account Deletion

Request to Delete Your Account and Data

⚠️ Important: This Action Cannot Be Undone

Deleting your account will permanently remove all your data from our systems. This includes:

Your user profile and account information
All client profiles and photos
All skin analyses and assessments
All treatment plans and recommendations
All generated reports and documents
App preferences and settings

Please ensure you have exported any important data before requesting deletion.

📱 How to Delete Your Account

Option 1: Delete From Within the App (Recommended)

The fastest way to delete your account is directly from the app:

Open the Skin Follicles Specialist app
Navigate to Profile or Settings
Scroll down to find "Delete Account"
Follow the on-screen instructions
Confirm your decision

✓ Instant deletion: Your account and all associated data will be deleted immediately.

Option 2: Request Deletion via Email

If you cannot access the app or prefer to request deletion via email, you can submit a deletion request:

Email Deletion Request

Please send an email to support@skinfollicles.edu with the following information:

Subject Line:

Required Information:

1. Email address associated with your account
2. Full name on the account
3. Reason for deletion (optional)
4. Confirmation that you understand this action is permanent

Example:
---
I request the deletion of my Skin Follicles Specialist account.

Email: your.email@example.com
Name: Your Full Name
Reason: No longer using the service
I understand this action is permanent and all my data will be deleted.

Response Time: We will process your request within 48-72 hours and send you a confirmation email once your account has been deleted.

🕐 What Happens After Deletion?

Immediate Effects:

You will be immediately logged out of all devices
You will no longer be able to log in with your credentials
All your data will be queued for deletion

Within 24-48 Hours:

All personal data removed from active databases
All photos and files permanently deleted from storage
All client records and analyses permanently deleted

Within 30 Days:

All data removed from backup systems
Any cached data cleared from content delivery networks

📋 Legal Retention

Some anonymized data may be retained for legal compliance, security purposes, or aggregate analytics as outlined in our Privacy Policy. This data cannot be used to identify you personally.

💡 Alternatives to Deletion

If you're experiencing issues with the app, consider these alternatives before deleting your account:

• Delete Individual Clients

You can delete specific client profiles without removing your entire account. This preserves your login and settings.

• Contact Support

If you're having technical issues, our support team can help: support@skinfollicles.edu

• Export Your Data

Before deleting, consider exporting your important reports and data for your records.

• Take a Break

Your account will remain active even if you don't use the app. You can always come back later.

📞 Need Help?

Contact Support

Email: support@skinfollicles.edu

Response Time: 24-48 hours

If you have questions about the deletion process or need assistance, please don't hesitate to contact us.

🔐 Privacy & Data Protection

We take your privacy seriously. For more information about how we handle your data, please review our: